AC WORKS® Connector — Shipping

Some people have been having trouble with our checkout process. Maybe you don't know how to get the credit card option, or maybe you cannot figure out what Shop Pay is and why you want to use it. We are here to help you through the process, step by step.   First, you want to search for the product you are looking to purchase. In this case, we will use the MD13AC13-036. There are sometimes multiple variations of a product.  You can switch the length, color, or other variation by using the dropdown menu, before adding the item to your cart.   What...

Some of our customers have been charged a re-stocking fee in the past and have questioned why.  Today I want to explain what the fee is for, but most importantly, how you can avoid the fee altogether.   We value our customers and do as much as we can to avoid the hassle or to create an experience that is less than supportive of you.  I want to explain what the fee is, so you can understand why it would need to be charged.  A re-stocking fee is a small charge to our customers when they return an item. I...